IntelligenceLive with pilots

Speaks your industry.

Industry knowledge built in, your business layered on top — one approved answer, on every channel.

Illustrative example: Alder & Co. knowledge. One approved answer for the weekend call-out, $165 including the first 30 minutes and $35 for each extra 15 minutes, approved by Maya Webb from the price list, and given the same way by phone, text, email and web chat.

ExampleAlder & Co. and its figures are fictional.

Two layers

It arrives knowing your industry.

Koltra comes with the knowledge your industry runs on — job types, terms, urgency, how pricing usually works. Your business is layered on top: your prices, your policies, your calendar.

Example
MW
Your businessAlder & Co. · approved by you
Price list24 items
Policies9 policies
Service area12 ZIP codes
Team4 people
CalendarLive
Your industryBuilt in by Koltra
Job types18
Terms and phrases340
Urgency rules12
Common questions260

ExampleAlder & Co. and these counts are illustrative.

ExampleWhat’s the weekend service call fee?
Approved answer

$165, including the first 30 minutes. Each extra 15 minutes is $35.

MWApproved by Maya Webb · from your price list
Phone

“It’s one sixty-five on a weekend, and that covers the first half hour.”

Text

Weekend service call: $165 incl. the first 30 min, then $35 per 15 min.

Email

Our weekend service call fee is $165, which includes the first 30 minutes…

Web chat

$165, including the first 30 minutes. Each extra 15 minutes is $35.

Approved once

One answer. Every channel.

Approve an answer once and it’s the answer everywhere — on the phone, by text, by email and in chat. The same facts, phrased for each channel.

No guessing

It knows when it doesn’t know.

When a caller asks something it hasn’t been told, Koltra doesn’t guess. It says it will check, brings the question to you, and once you answer, it never needs to ask again.

Example
Needs an answerAlder & Co. · example questions
?
Do you service condo buildings?Asked 4 times this week
Add answer
?
Can I pay in installments?Asked twice
Add answer
?
Do you take the old unit away?Asked once
Add answer
Is there a surcharge on holidays?Answered by Maya · now live on every channel
Example
#field-team
SK
Sam Kim 11:52 am

@Koltra what did we quote Harbor Supplies?

Koltra 11:52 am

Q-4421 — $1,240, sent 10:05 am and accepted 11:40 am. The visit is booked for Thursday at 9:00 with you.

From your accounting system · your calendar
For your team

The same answers, inside your team.

Your staff can ask Koltra too — what a policy says, what was quoted, when a job is booked — and get the same approved answer your customers do.

Tell us your industry.

We’ll map the jobs Koltra takes on — in your systems, under your rules.

hello@koltra.ai · Views are illustrative